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Shipping

EXPRESS SHIPPING RATES & DELIVERY SYSTEM

FOR ORDERS OVER $125.00

We offer free global express shipping. This adjustment will automatically be applied if your cart size exceeds $125 upon checkout.

FOR ORDERS UNDER $125.00

The following table rate applies

SHIPPING POLICY

After you have placed your order, you will receive an email confirmation containing your order number and your estimated date and time (range) of delivery. The shipping cost is based on all items ordered in an individual order. If you place a separate new order, we will make every attempt to club the the shipments to optimize your cost, but if we are unable to do so, you will be billed separately as a new order with a new shipping charge.

We bill you assuming a Delivery Duty Unpaid (DDU) system, which means that you will be charged at checkout for the items purchased and the applicable shipping costs only. Import duty and tax costs will be invoiced to you directly by the courier (depending on the region your shipping address is in) upon delivery or an import broker appointed by you.

At our discretion and subject to capacity and your location, we may choose to ship the items via our direct logistics network or outsource via a third party courier service. Please expect to receive a call on your scheduled delivery date reconfirming the time range for the scheduled drop-off your specified location (based on the practices of local logistics in your part of the world).

CUSTOMS POLICY

You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.

SOSHRU. has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

GUIDELINES

• Shipping status inquiries can be answered by email orders@SoShru.com. Please include your order number in your email to us. This order number will be included in your confirmation email

• Delivery date / time estimates are approximate and may not include delays due to weekends and public holidays

• All shipments require a delivery signature and therefore cannot be sent to a P.O. Box

• A signature is required upon the receipt of the shipment at your location

• All Returns are free for full price items. In addition, your first exchange is also free for full price items, but please note that exchanges will be submitted to the same customs procedures, therefore applicable for duty and tax again. For additional returns, please click on our return policy for additional detail.

APPLICABLE LAWS

In accordance with the laws of the UAE, SoShru does not deal or provide any services to any of the Office of Foreign Assets Control (“OFAC”) sanctions countries.